The Role Of Immigrant Serving Organizations In The Canadian Welfare State: A Case Study

by
B. Saddeiqa Holder

APPENDIX

Mainstream interview

1. Can you tell me about your involvement with the Centre? What aspects of the agency's work have you been involved with?

2. In working together, are there pressing needs the clients have that you are unable to provide for?

3. One of the things I am interested in is the Centre's relationship with mainstream organizations.

a) What has been the nature of your agency's relationship with the Centre?

Probes: · highpoints

· lowpoints

· points of contention

b) Do your have any knowledge of the agency's relationship with other mainstream organizations? If so, how would you characterize that relationship?

4. In working together have you had joint relationships with funders? If so, what has been the nature of the relationship?

Probes: · highpoints

· lowpoints

· points of contention

Board member interview

1. Can you tell me about your involvement with the Centre? How did you become a part of the Board? What aspects of the agency's work have you been involved with?

2. As you know I am particularly interested in the Centre's relationship to clients, the community, funders and mainstream organizations. I'd like to ask you now about each of these groups.

a) What does the Centre do for clients/why do they come here?

Are there pressing needs the clients have that you are unable to provide for?

b) What has been the nature of the agency's relationship with funders?

Probes: · highpoints

· lowpoints

· points of contention

c) What has been the nature of the agency's relationship with mainstream organizations in general?

d) In particular, what has been the nature of the agency's relationship with ____________ agencies?

Probes: · highpoints

· lowpoints

· points of contention

e) With respect to the larger Spanish and Portuguese community, not simply clients, what has been the agency's involvement?

Probes: · community events

· advocacy efforts

· public education

· board and staff recruitment

3. Lastly, can you tell me a little bit about your own background, your work etc.

Client interview

1. Can you tell me when you first came to the Centre?

2. Why did you come?

3. How did you know to come here?

4. Was the Centre able to help you with ______

Tell me about your experience in the program.

Probes: · isolation

· has she made friends here

· if she has been referred to a mainstream organization, what was that experience like?

5. Now I'd just like to know a little bit about you, how long have you been in Canada?

Where did you come from?

Where do you live?

Staff member interview

1. Can you tell me about your involvement with the Centre? How long have you been working here? What do you do?

2. As you know I am particularly interested in the Centre's relationship to clients, the community, funders and mainstream organizations. I'd like to ask you now about each of these groups.

a) What does the Centre do for clients/why do they come here?

Are there pressing needs the clients have that you are unable to provide for?

b) Have you had any involvement with funders?

What has been the nature of that relationship?

Probes: · highpoints

· lowpoints

· points of contention

c) What has been the nature of your/the agency's relationship with mainstream organizations in general?

d) In particular, what has been the nature of your/the agency's relationship with ____________ agencies?

Probes: · highpoints

· lowpoints

· points of contention

e) With respect to the larger Spanish and Portuguese community, not simply clients, what has been the agency's involvement?

Probes: · community events

· advocacy efforts

· public education

· board and staff recruitment

3. Lastly, can you tell me a little bit about your own background, training, previous work experience?

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Virtual Library		Updated February 09, 2004