After
the Door has been Opened |
Mental Health Issues Affecting Immigrants and Refugees in Canada
Report of the Canadian Task Force on Mental Health Issues Affecting
Immigrants and Refugees
1988
Background - Executive Summary - Chapter 1 - Chapter 2-6 - Chapter 7-9 - Chapter 10-11 - Chapter 12 Conclusion
& Appendices
Chapter 12: Victims of Catastrophic Stress
The Issue
People who have experienced catastrophic stress whether natural disasters like
earthquakes or floods or man-made assaults such as harassment, threats, warfare, rape or
torture - bear wounds which require special compassion and understanding. The American
Psychiatric Association official nomenclature, DSM-III, makes explicit note of symptoms of
disorder following a psychologically traumatic event that is outside the range of usual
human experience in its description of the "post-traumatic stress disorder. "
The essential features of this disorder include a re-experiencing of the event through
painful, intrusive recollection, recurrent dreams or nightmares, feelings of being
detached or estranged from others, loss of the ability to become interested in things
which a person had previously enjoyed and problems dealing with intimacy. Some survivors
also display hyper-alertness, difficulty failing asleep and suspiciousness in their
dealings with others. In some instances, the symptoms may emerge a short time after the
trauma; but delays of months or even years are not uncommon.
Even if they have not experienced the catastrophe directly, families and children of
someone who has been persecuted or tortured develop wounds of their own. Studies of
children in families subjected to political persecution in Latin America and in Northern
Ireland, and children whose parents survived Nazi concentration camps, suggest some common
behavioural outcomes. Arrest of normal psychological development, during which fear
replaces the feeling of being protected, is a common, basic response. As a result, the
children develop symptoms such as social withdrawal, chronic fears, depression, clinging
and overly dependent behaviour, sleep disturbance, physical complaints, school problems
and difficulties in getting along with peers.
Adult survivors of catastrophe are a group at high risk for developing emotional
disorder. Table 12.1, documenting the use of community mental health groups by different
ethnic groups in Vancouver, illustrates this. In 1987, Anglo-Canadians made up about 68
per cent of the population of the community served, while 81 per cent of the mental health
services' clients were Anglo-Canadians.
Anglo-Canadians were, therefore, slightly overrepresented in the caseloads. As is
common for many ethnic groups, South Asians and Chinese were under-represented. However,
Latin Americans and Vietnamese - ethnic groups which have been exposed to such
catastrophic stresses as war, internment and torture - reversed this trend, with
utilization rates far in excess of their proportions in the general population.
Recovery usually depends on the ability to reexperience the event in a protected
atmosphere, to fully understand its meaning and to share it with other people.
Unfortunately, fear and shame often make people reluctant to tell their stories. When they
do, they are sometimes discredited. Many observers have commented on the seeming
impassivity with which people recount horrifying experiences of persecution, harassment,
and torture. The listener who does not realize that "psychic numbing" is, in
fact, part of the disorder and may be the only way people can live with the memory of
unimaginable horror, may misinterpret stolidity as evidence that the unimaginable never
happened.
Table 12.1
Relative Utilization of Community Mental Health Services
by Selected Ethno-Cultural Groups
Percentage in Percentage in Utilization Relative Utilization
Catchment Caseload Rate by Minority Groups
Latin America 0.27 0.93 344.4% 289.4%
Vietnamese 0.39 0.58 148.7% 125.0%
South Asian 3.66 2.03 54.5% 45.8%
Chinese 13.08 7.57 57.9% 48.6%
Anglo-Canadian 1 68.00 81.00 119.0% 100.00%)
* Adapted from R. Peters, "The Interagency Mental Health Council's Committee on
Multiculturalism and Mental Health: Progress Update, " Greater Vancouver Mental
Health Service Society, February 1988.
Calling a reaction post-traumatic stress disorder, and pointing out that it can occur
in previously healthy people exposed to many different types of catastrophe, must not
blind us to the fact that each individual reacts to stress in a unique way. That
uniqueness is in part shaped by culture. For example, some authorities have reported that
a Latino man, who had been tortured and broken under the strain, suffers the humiliation
of having betrayed his cultural ideal of manliness in addition to suffering the effects of
the torture itself. On the other hand, so many Cambodian women suffered rape and torture
that the stigma may be less than it is for other groups; there is a tendency to interpret
the experience as fate.
The Special Case of Torture
In 1973, the medical committee of Amnesty International recommended studies to
validate the impression that the use of torture by repressive regimes was widespread, and
to determine the effects of torture. The first centre for the treatment of victims of
torture was established in Copenhagen in 1982. But the Canadian Medical Group of Amnesty
International had begun investigating torture and its sequelae earlier. The work, which
began in Toronto in 1978, culminated in the establishment of the Canadian Centre for the
Rehabilitation of Victims of Torture in 1984. To date, the Centre has worked with over 800
victims of torture, 200 during 1987 alone. A second centre, the Vancouver Association for
Survivors of Torture, began in 1985.
Both Canadian groups agree that the goal of torture is to destroy personality, not to
extract confessions. Their conclusions echo the eloquent comments of Elaine Scarry:
Pain ... is a vehicle of self-betrayal. Torture systematically prevents the prisoner
from being the agent of anything and simultaneously pretends that be is the agent of some
things. Despite the fact that in reality be has been deprived of all control over and
therefore all responsibility for this world, his words, and his body, be is to understand
his confession as it will be understood by others as an act of self-betrayal.
The goal of the torturer is to make one, the body, emphatically and crushingly present
by destroying it, to make the other, the voice absent by destroying it. (Scarry, 1985)
The common psychological sequelae of torture are evidence of the effectiveness of
the torturers' methods.
The Toronto Centre for the Rehabilitation of Victims of Torture reports that
suspiciousness is a common characteristic of all survivors of torture. Suspiciousness
combined with hyper-alertness to stimuli causes them to misinterpret stimuli, sometimes
with severe consequences. For example, the director of the Centre reports that it is not
uncommon for a survivor of torture to be awakened by the sound of a car idling,
misinterpret this as evidence that he or she is under surveillance, and develop a panic
attack. People who have been persecuted arc particularly vulnerable to racism because of
fear that, to people in a vulnerable situation, the unmentionable could happen again.
Victims of persecution and torture arc hypersensitive to rejection and prone to over-react
to situations they commonly encounter, such as bureaucratic delay.
Providing help for survivors of torture is complicated by the fact that many are
reluctant to come forward. Many are understandably suspicious of helping agencies like
mental health clinics; their experiences with helping professionals like physicians may
have included examinations which resulted in an opinion that they could withstand more
torture. Survivors also suffer a burden of shame and a fear of hurting their families
through their revelations. Shattering as the statistics gathered by the Toronto centre
are, they likely are substantial underestimates of the extent of the problem.
The reluctance to seek help is unfortunate because accumulating evidence suggests that
the therapy is very effective. Many torture victims can be helped by psychotherapy. The
act of testimony, of sharing painful and humiliating experiences with another person, has
significant therapeutic value for victims of torture and political repression. Through
testimony, bewilderment may change to anger against the torturers and the regime which
countenanced the acts. Some torture victims have found relief by transforming their
private suffering into public testimony, thereby helping others and becoming part of a
constructive social force to combat the use of torture. Public testimony, besides
contributing to the common good, has been found to have a therapeutic effect on the
individual, helping him or her to channel hostility in a positive way. Performing an act
of social reparation brings psychological relief.
This form of testimony, which imparts a value to the person's suffering, transforms a
passive experience into an active response.
Survivors of persecution and torture often experience particular difficulty in
vocational and social rehabilitation. Traumatic dreams and hyperalertness often result in
sleeping difficulties which in turn makes it difficult for them to get to work on time or
to concentrate on tasks. In response to their special needs, CEIC has funded a project for
the vocational rehabilitation for survivors of torture.
The Task Force lauds the efforts of the Toronto and Vancouver centres to focus
attention on a largely hidden problem which creates pain and suffering for many, and the
attempts by CEIC to provide flexible programs to meet some of their needs.
The Task Force recommends that Health and Welfare support research and health promotion
initiatives to delineate the psychological consequences of torture and to develop
effective treatment modalities for survivors of torture and their families.
Part V Conclusions and Recommendations
The Task Force heard many dramatic stories about the experiences of immigrants and
refugees in Canada. The following account illustrates only too well the health issues
affecting many of our newcomers.
When Quyen heard the news about her brother, she allowed herself to think there might,
still be reason to hope. In 1981, Quyen and her husband, Bang, sharing the load of their
infant daughter between them, followed the lead of Quyen's older brother and fled Vietnam.
They never caught up with him. However, someone in the refugee camp in Thailand told Quyen
her brother had been there before them; he had been selected as a refugee and had left for
Canada. By the time Quyen and her husband arrived at the camp, Canada had stopped taking
refugees in large numbers and they were forced to wait.
The filth of refugee camp life, and the overflow from the latrines which ran over the
paths between the overcrowded concrete warehouses where they lived, depressed their
spirits. Bang felt he had to constantly stay at his wife's side. Other slender, pretty
women like her had been raped behind the garbage cans where they scrounged for extra food,
or in one of the camp's dark alleyways. The birth of a second child - even though it was a
boy made them feel even worse. Then the miracle happened. The Canadian embassy located
Quyen's brother living in a small community in British Columbia; he reported that in a
year or so he would be financially able to sponsor them to come to Canada.
In fact, it took longer than a year for him to accumulate enough money to convince the
government that he could be financially responsible. By December 1985, the family was on
its way to Canada and a new life. They were overjoyed to learn that Quyen's brother had
found a job for Bang in a mining town in the northern part of the province, about 160 km
from where he was living. They stayed in Vancouver long enough for Bang to complete a
language training course for persons bound for the labour force and then left for northern
B.C. As soon as they arrived in their new home, Quyen's brother called to say he was
driving over to greet them, to see the niece he had known only as a baby and the nephew
who was still a stranger.
The newspapers that evening reported that a two-car collision on the Trans-Canada
Highway had resulted in the death of a 40-year-old Vietnamese man.
Bang's face never lost the serious, troubled look acquired in the refugee camp. He
worked hard in the mine and soon found a job washing dishes as well. He was ambitious and,
even though working six days a week, 12 hours a day kept him away from his family, he
hoped this would only be temporary. In the long run, he hoped it would provide the
financial advantage they needed. Because he was away so much and exhausted when he did
come home, Bang did not notice that his wife tended to blame herself more and more for her
brother's death. Nor did he realize that she was becoming despondent and apathetic.
Quyen could not stop thinking that, if not for her, her brother would still be alive.
She also was unhappy about being the only Vietnamese adult in the small town. Bang now
spoke some English and the children were picking it up quickly. Quyen would have liked to
learn the language too, but did not qualify for any of the training programs offered in
the area. Even if she had, there would have been no one with whom to leave the children -
certainly not the neighbours who seemed so unfriendly.
Her neighbours not only were unfriendly; they were disapproving. They had noticed that
Quyen sometimes left her nine-year-old daughter alone with the five-year-old brother while
she went to the store. They also noted that, even when Quyen was home, the children seemed
remarkably free to roam the neighbourhood and cross streets without adult
Quyen did not feel well. One day, she went to see a general practitioner whom Bang had
heard about at work. Using her daughter as the interpreter, Quyen explained to the doctor
that she was having spots in front of her eyes, that she felt tired all the time but
couldn't sleep at night. The physician told them Quyen's X-rays and lab tests were normal
and there was nothing to worry about.
One of Quyen's neighbours eventually called the local social services agency,
suggesting that they investigate the family for possible child neglect. After speaking to
a number of the neighbours, the young social service worker was also concerned. He went to
interview Quyen's daughter's teacher. At first, the teacher reported that there did not
stem to be anything wrong; the girl was very quiet, and her teacher thought she might be
naturally shy or deferential, as so many Orientals were apt to be. As she talked with the
social worker, though, the teacher did begin to wonder whether the behaviour which she had
attributed to culture might be something else. Instead of deference, it might be apathy.
And the apathy might, as the worker suggestion, be due to emotional or even to physical
neglect.
When the worker visited their home, Quyen could tell that he disapproved. She knew the
house was not as clean as it might be but, even if she had been able to speak to the young
man, she would not have told him that she often could not bring herself to cook and clean
these days. She tried not to cry when any of her family were at home because she didn't
want to be a burden; but she kept thinking about her brother and how lonely she was. She
often could not stop the tears.
The evidence against Quyen and Bang was soon so convincing that there seemed little
choice but to take the children into protective custody. When he realized how poor the
timing was, the social worker was chagrined. Had he known, he would have tried to delay
the apprehension so that it did not take place on the Vietnamese New Year, an event for
which Bang had specially taken time off from work.
With the children gone, Quyen's condition deteriorated. When Bang told the general
practitioner who had examined her earlier that his wife was now talking about killing
herself, the doctor arranged to have her transferred to the psychiatric hospital at the
University of British Columbia.
Bang is perplexed and, when pressed, will admit he is angry too. He was told that,
unlike Vietnam, Canada has many agencies that help people. He has now had experiences with
social services, the schools, family doctors and psychiatrists. He feels that, as a result
of their "help," he has lost his wife and children.
Quyen and Bang's story has been altered to protect their identities, but it is not
exaggerated. Each of the Task Force members knows of families like them, and the written
and oral testimonies contain descriptions of more.
As a caring society, Canada has responsibilities for newcomers like Quyen and Bang.
These responsibilities include preventing emotional disorder, promoting well-being and
ensuring that people who need treatment have access to it.
Migration creates a risk for one's mental health. However, instead of becoming mental
health casualties, most immigrants and refugees succeed in becoming productive and valued
members of Canadian society.
The Task Force attempted to identify the forces which increase the risk and create
distress for new settlers, robbing Canada of their potential contributions. Negative
public attitudes, separation from family and community, inability to speak English or
French, and failure to find employment arc among the most powerful causes of emotional
distress. Persons whose pre-migration experience has been traumatic, women from
traditional cultures, adolescents and the elderly also arc at high risk for experiencing
difficulties during resettlement. Quyen's and Bang's tragedy illustrates the sad cost of
misunderstanding, loneliness, and lack of opportunity on the mental health of people who
arc otherwise able and eager to become contributing members of Canadian society.
Attending to these risk factors can help transform migration from a situation of risk
into one of opportunity. Changing attitudes so that Canadians come to value our commitment
to cultural pluralism more than we currently do will benefit everyone. Strengthening
communities is, from a mental health perspective, an effective preventive measure. We must
make every effort to ensure that people arc equipped with tools such as language which
they need to participate fully in Canadian life.
No matter how effective the programs for preventing mental disorder and promoting
positive health prove to be, mental illness will not be eradicated. There will always be a
need for care, through formal mental health services and through agencies which, although
organized for other purposes, make important contributions to the treatment and
rehabilitation of the mentally ill.
Unfortunately, many immigrants and refugees encounter formidable obstacles in their
search for care. Quyen's and Bang's story contains no villains: they were victims of
misunderstanding, not malfeasance. The misunderstandings sprang in part from language but,
even more importantly, from misperception based on cultural and historical difference. Had
Quyen's neighbours and the social worker understood that in Vietnam, it is perfectly
appropriate to leave a young child in the care of an older sibling, and that crossing a
street alone hardly seems dangerous to a girl who has grown up in a Thai refugee camp,
they might have been less hasty in judging these actions as evidence of child neglect. Had
Quyen's physician been able to communicate with her through someone other than a
nine-year-old child, and had he understood that people from her culture are unlikely to
spontaneously report feelings of emotional upset, he might have arrived at his diagnosis
of depression earlier. Appropriate treatment, offered in a culturally sensitive manner,
might have helped change this unfortunate story at several critical stages.
Removing barriers to access and making services more effective will call for a creative
response by all levels of government, the mental health professions, and training centres.
To meet the need for service, it will not be necessary to create something new for each
language and cultural group in Canada. With. the encouragement and leadership of the
federal government, each province can provide crossculturally effective mental health
services using existing resources and a minimum of new dollars.
Three important principles, derived from the Task Force's findings and
deliberations, underlie its recommendations:
? The mental health issues affecting
immigrants and refugees include both issues of cause and issues of cure. To meet the
mental health needs of Canada's migrants, risk-inducing factors must be mitigated and
remedial services made universally accessible.
? The steps required to prevent and treat
emotional distress in immigrants involve the persons with whom migrants come into contact
as much as they do the migrants themselves. Sensitizing Canadian-born persons -
emigration- officers, settlement workers, teachers, neighbours and mental health personnel
- to the ways in which culture can affect encounters between themselves and newcomers to
this country can help eliminate major sources of distress for migrants and facilitate
effective mental health care.
? The Task Force recommendations reflect the
fact that no single governmental body or level of government is or can be responsible for
the mental health of Canada's immigrants and refugees. For newcomers to adapt to and
integrate with Canadian society, their strengths, needs and perspectives must be taken
into account by decisionmaking bodies at each level of government, by planners and by
service providers.
On the basis of these principles, and in consideration of the relative urgency,
practicality, and feasibility of each proposed action, the Task Force recommends that.
1. CEIC develop a multilingual series of premigration orientation programs in
collaboration with immigrant service agencies and ethnocultural organizations for
dissemination in refugee camps and at Canadian embassies abroad (Chapter 2, p.22).
2. CEIC expedite changes in admission criteria to accommodate a broader definition of
family, and changes in admission procedure to accelerate the process of family
reunification (Chapter 2, p.21).
3. CEIC, Health and Welfare and Secretary of State provide core funding to immigrant
service agencies to guarantee their maintenance on a long-term basis (Chapter 2, p.21).
4. Health and Welfare and Secretary of State encourage and support the development of
seniors' groups and programs in immigrant service agencies, general community service
agencies, and ethno-cultural organizations (Chapter 11, p. 81).
5. Health and Welfare, Secretary of State, and Status of Women Canada develop and
provide multilingual educational materials on women's rights and roles in Canada for
discussion at immigrant service agencies, general community service agencies and
ethno-cultural organizations (Chapter 10, p.76).
6. Health and Welfare and Secretary of State work with their provincial counterparts to
ensure that the curricula and environments of schools, preschools and daycare facilities
reflect the cultural diversity of the children attending them (Chapter 9, p.70).
7. Secretary of State, in cooperation with provincial ministries of education,
encourage and support boards of education to adopt multicultural race relations policies
similar to those that have already proven successful in Canada (Chapter 1, p.14).
8. CEIC, Ministry of Communications, and Secretary of State increase public education
regarding the benefits of cultural pluralism, the contributions of immigrants to Canadian
society, the difficulties faced by newcomers, and the effects of prejudice on both victim
and perpetrator (Chapter 1, p.14).
9. CEIC enable all immigrants and refugees to have equal access to official language
education whether or not they are destined for the labour market. Basic training
allowances must be available regardless of the immigration class of training applicants
(Chapter 3, p.28).
10. CEIC, in coordination with Secretary of State, expand and ensure the flexibility of
official language training programs with respect to the level of mastery assumed,
objectives of course content, duration of program, scheduling of instructional hours, and
location of classes (Chapter 3, p.28).
CEIC, Ministry of Labour and Secretary of State enter into negotiations with their
provincial counterparts to provide criteria and guidelines for entry into professions and
trades by persons trained outside of Canada (Chapter 4, p.34).
12. Health and Welfare establish a national advisory body to coordinate and monitor
social, health and mental health services to ethnic minorities, with participation from
professional associations, service administration, and immigrant service agencies
(Chapter 6, p.52).
13. Health and Welfare invite requests for proposals on the development of
cross-cultural training modules in education, family practice, nursing, psychiatry,
psychology and social work (Chapter 7, p.57).
14. Health and Welfare, Secretary of State and their provincial counterparts encourage
institutions of higher learning to identify cross cultural education as a priority,
particularly for students of education, medicine, nursing, psychiatry, psychology and
social work (Chapter 7, p.57).
15. Health and Welfare and Secretary of State encourage all funders of social and
health
services to require that organizations applying for funds provide evidence of efforts
to make their services to ethnic minorities accessible and to provide evaluations of their
effectiveness (Chapter 6, p.52).
16. Health and Welfare identify immigrants and refugees as well as multicultural
concerns
among its priority areas for Health Promotion contributions, research and National
Welfare grants, and other funded activities (Chapter 6, p.52).
17. Health and Welfare, in collaboration with immigrant service agencies and
ethno-cultural
organizations, develop multilingual educational materials on the psychological
consequences of migration and the resources for mental health care. Health and Welfare
should provide these materials to provincial ministries of health and immigrant service
agencies for dissemination through front-line service providers and ethnic media (Chapter
5, p.45).
18. Health and Welfare and its provincial counter parts encourage all social, health
and mental health service agencies to increase their hiring of ethnic minority staff
through the adoption of equal employment opportunity policies (Chapter 8, p.62).
19. Health and Welfare and Secretary of State encourage the admissions committees of
social, health and mental health service training programs to recognize as assets, fluency
in a non-official language and intention to work with clients who speak that language
(Chapter 8, p.62).
20. Health and Welfare encourage provincial mental health services to employ mental
health practitioners at major immigrant service agencies (Chapter 5, p.46).
21. Health and Welfare, in collaboration with provincial ministries of health and
immigrant service agencies, develop a curriculum for training interpreters used by mental
health services. Immigrant service agencies and provincial ministries of health should be
provided with this curriculum for use in classes supported by Health and Welfare (Chapter
5, p.46).
22. Health and Welfare support research and health promotion initiatives to delineate
the psychological consequences of torture and to develop effective treatment modalities
for survivors of torture and their families (Chapter 12, p.86).
23. Health and Welfare encourage provincial mental health services to give special
consideration to the funding of ethno-specific rehabilitation and reintegration facilities
(Chapter 5, p.46).
In recommending that the above actions be taken, the Task Force emphasizes that the
cost-effectiveness; of any given action depends heavily on the knowledge and experience on
which it is based.
The need for accurate, empirical research is consistently noted throughout this report.
Policy changes regarding, for example, family reunification criteria or professional
accreditation guidelines require detailed research before decisions can be made. Effective
education programs, whether directed towards the Canadian-born public or to immigrants
from various cultural backgrounds, must be based on sound information regarding existing
attitudes, beliefs and needs.
Above all, the development of both preventive and remedial services such as seniors'
support groups or mental health rehabilitation services must reflect a comprehensive
understanding of the needs, strengths and cultural perspectives of the individuals
involved.
Implementation of the recommended policies, programs and services also depends on
controlled
pilot testing and evaluation. If an institution of higher education prioritizes
cross-cultural content
for students of the helping professions, the means chosen should be measured for their
effectiveness. A curriculum designed to train paraprofessional interpreters for work with
mental health practitioners should be implemented on an experimental basis and its
effectiveness assessed. Remedial services for victims of catastrophic stress and their
families must be tested and evaluated before being implemented on a large scale.
To maximize the benefits of the research and evaluations, their findings should be made
available .to individuals, community organizations and government bodies that can use
them. At present, results of research concerning immigrants tend to be published either in
professional medical journals to which few immigrant service providers subscribe, or in
culturally oriented works to which only" converted " mental health practitioners
refer. Evaluations of policies and programs affecting immigrants tend to remain internal
documents for the eyes of program planners and funders alone. Both these situations need
to change before the evaluations and research conducted can be considered truly
cost-effective.
Given the need for empirical research, controlled experimentation, and the coordinated
dissemination of findings, the Task Force calls for a four-step strategy, summarized in
four additional recommendations, to ensure the successful implementation of its
recommendations.
24. CEIC, Health and Welfare and Secretary of State establish across Canada at least
three
centres of excellence for research on issues affecting immigrant mental health. These
centres would be dedicated to designing and carrying out empirical studies on topics
such as the effects of negative attitudes on mental health; the mental health of migrant
children, women, the elderly and victims of catastrophic stress; and how culture affects
the assessment, treatment and rehabilitation of the mentally ill.
In addition, these centres would be involved in the evaluation of new models of care.
Each centre should receive assured funding for at least five interdisciplinary core staff,
four postdoctoral fellowships, and two predoctoral scholarships. Immigrants and refugees
and members of newer ethnic groups in Canada should be recruited for a significant number
of the staff and training positions.
Funding should be provided for pilot research projects. For large-scale inquiries, the
centres should apply for funding through regular channels.
25. CEIC, Health and Welfare and Secretary of State establish across Canada at least
three centres of excellence for cross-cultural training. In addition to training students
and practitioners in the social and health service professions, these centres would
provide training for persons who must in turn educate others who come into contact with
immigrants: employment counsellors, second language instructors, and lawyers. The centres
would also conduct periodic surveys to determine how cultural awareness is being
introduced in mental health training programs in Canada and how this determines
qualifications for licensure and practice.
Funding should enable these centres to offer training fellowships to individuals from a
wide range of disciplines and occupations and from immigrant, refugee and newer ethnic
groups in Canada. Seed funding should also be provided to enable these centres to develop
pilot projects to test innovative models of service delivery and new research and
demonstration projects. For more definitive studies, the centres should apply through the
regular funding channels.
26. CEIC, Health and Welfare and Secretary of State establish a single, computerized
information centre to collect, coordinate and disseminate the results of research and
evaluations as well as descriptions of service and training programs directed to migrants
and ethnic minorities in Canada. Information would be gathered from, and made available to
government departments, professional associations, general community and immigrant service
agencies, academic institutions and ethnic organizations. Ideally, funding should provide
not only for the specific sources of information to be made known but also for authorized
abstracts of the research findings and evaluations to be disseminated.
27. Health and Welfare and Secretary of State create a national body to advise on and
monitor the implementation of the Task Force recommendations.
Government, service providers, planners and research workers are constantly being
encouraged to make preventive programs and treatment services more culturally sensitive
and appropriate. Although information exists on which programs could be built, large gaps
in knowledge and experience remain. Until these gaps are bridged, all the goodwill in the
world will not be sufficient to address the concerns presented to the Task Force. As the
Director of Out-patient Services, Camp HUI Hospital, Halifax expressed it:
I am left with the feeling, which I can It substantiate, that the problem is greater
in this area than we imagine. At this point, however, I find it difficult to envisage any
way to adapt present services to better deal with the problem. (Submission: Teehan)
Coordination of effort - in which findings emanating from the research centres can
be translated into program models, which can be tested in the service and training
centres, and the results disseminated through the information centre - would help in
overcoming gaps in knowledge and facilitate the transmission of new knowledge to service
and training programs.
Implementation of the Task Force's recommendations will serve our long-term national
goal to promote the health of all. Equally important, the recommendations and the concerns
out of which they arise arc a challenge to our national will. In just under 50 years,
Canada has evolved from a nation whose indifference to the suffering of others remains as
a permanent blot on our history (Malarek, 1988; Abella and Troper, 1982) to one
universally admired for its humanitarianism. Although we now open our doors more easily
than in the past, we do not yet accord newcomers an adequate welcome. The late
anthropologist and philosopher Margaret Mead stated that one could judge the quality of a
society by the way it treats its most vulnerable members.
Persons troubled by mental health problems, feeling they have nowhere to turn for help,
arc vulnerable people. Our response to their need is a test of this nation's moral
strength.
Appendix one
Glossary of Terms
Assimilation
Clearly distinct from integration, a process of eliminating distinctive group
characteristics which may be encouraged as a formal policy (e.g., American "melting
pot").
Attitude
A set of evaluations (positive or negative) about members of a social category.
These evaluations serve as predispositions to act for or against members of these
categories, and may erupt as behaviours.
Convention refugee
One of three classes of admissible immigrants under the 1976 Immigration Act.
Includes anyone who fits the United Nations definition: "any person who, by reason of
a well-founded fear of persecution for reasons of race, religion, nationality, membership
in a particular social group or political opinion, (a) is outside the country of his
nationality and is unable or, by reason of such fear, is unwilling to avail himself of the
protection of that country, or, (b) not having a country of nationality, is outside the
country of his former habitual residence and is unable, or by reason of such fear, is
unwilling to return to that country."
Discrimination
An act, for or against, a member of a social category. These acts of discrimination
may or may not be a consequence of an attitude or prejudice. Acts always need to be judged
against some external criterion (such as acts directed toward other social categories) in
order to show discrimination.
Ethnic Group
A social group with a shared cultural heritage which maintains distinctive cultural
(linguistic, religious, etc.) traditions while living within a larger (usually
multicultural) society. A sense of collective identity and some co-residence and
co-marriage usually characterizes an ethnic group. In principle, all residents of Canada
arc members of one or more ethnic groups.
Ethno-Specific
Pertaining to a single ethnic group.
Family Class
One of three classes of admissible immigrants under the 1976 Immigration Act,
formed of close relatives of a sponsor in Canada. Includes the sponsor's spouse, unmarried
children under age 21, parents and grandparents.
Ghettoization
Isolation of members of ethnic groups within their ethno-specific community.
Heritage Culture
The intellectual development of an ethnic group in Canada.
Heritage Languages
A language associated with an ethnic group in Canada, other than the country's
official languages.
Integration
A process, clearly distinct from assimilation, by which groups and/or individuals
become able to participate fully in the political, economic, social and cultural life of
the country.
Immigrant
A person who seeks lawful permission to come to Canada to establish permanent
residence.
Larger Society
The social, political, economic and educational institutions that are shared by the
general population and provide the context within which ethnic, racial and minority groups
live.
Mainstream
A term which defies Canada's image of a multicultural society where all cultures
have equal status and none more power than others. Replaced in this report by
"public," "general community" and "established."
Marginalization
The process that people who cannot speak the majority culture's language or find
work, undergo as they are cut off from customary sources of social support and do not
participate fully in society,
Mental Health
Both mental disorder and positive mental health.
Mental Health Care System
Formal care offered by hospitals, clinics and private practitioners as well as
informal services provided in physicians' offices, schools, second language classrooms,
immigrant service agencies and other facilities.
Migrant
At times, we use "migrant" or "immigrant" in this report to
cover persons in all categories: family class, refugees, designated class and independent
immigrants. The term does not, however, include foreign students or temporary workers,
people who were not included in the Task Force's mandate.
Minority Group
Any group that lacks power in society due to ethnicity, race, size of population,
wealth, sex, handicap, intellect and/or other factors. Ethnic and racial groups may or may
not be minority groups, depending on their power in society.
Multicultural
Describes the institutions that serve the larger society. In some cases,
ethno-specific institutions exist as alternatives to both multicultural institutions and
those in the larger society.
Multiculturalism
The official ideology of cultural pluralism, where all cultures have equal status
and merit in Canadian society, and none has more power than another. Multiculturalism
policies promote integration, not assimilation, of minority groups into society
Official Languages
In Canada, English and French share official language status nationally. Only one
language has official status in the provinces and territories, except for New Brunswick
where both languages have official status.
Outreach
Programs designed to increase the awareness of the general public and/or specific
client groups concerning the facilities and services provided by an organization, or to
increase their participation.
Prejudice
A mental state or attitude of pre-judging (generally unfavourably), attributing to
that person characteristics which arc attributed to a group of which the person is a
member. Types of prejudice include: Ethnocentrism toward members of ethnic or cultural
groups, usually not one's own; Racism toward members of racial groups, usually not one's
own. Sexism, Regionalism, Fanatacism, Ageism, Classism are similarly defined by gender,
region, religion, age and social class groups.
Racial Group
A group with common biological heritage, usually one that makes them visibly
distinctive from others in their milieu. If there is a shared sense of membership and
identity, then racial groups are merely categories created by others on the basis of
superficial physical characteristics.
Racism
SEE Prejudice.
Refugee
SEE Convention Refugees
Refugee Claimant
A person who appears on Canadian soil and claims refugee status under the Geneva
Convention.
Settlement Programs
Programs designed to assist newly arriving immigrants to integrate into a society.
Typically they would include language, orientation, housing and counselling services.
Stereotype
Beliefs held by individuals about the presumed physical and psychological
characteristics of members of a social category. These beliefs can be either positive or
negative. When applied so generally that individual differences are not recognized, or
even defined, they arc considered impediments to quality human relations.
Stress
Resulting from a situation or experience which overwhelms the individual's typical
ways of coping and which usually results in a reaction, either physical or psychological,
or both.
Underemployment
Work that does not fully use a person's abilities, especially when the work is not
in the trade or profession for which they were trained.
Appendix two
Written Submissions
ACCESS Committee of Ottawa-Carleton Ottawa, Ontario
Alberta Association of Immigrant Serving Agencies (A.A.I.S.A.) Edmonton, Alberta
Alberta Immigration and Settlement Services, Department of Career Development and
Employment Edmonton, Alberta
Alberta Mental Health Services - Edmonton Region, Department of Community and
Occupational Health Edmonton, Alberta
Alberta/NWT Network of Immigrant Women Calgary Alberta
AMALC (Association Medicale pour l'Amerique Latine et les Cara´bes) Verdun, Quebec
Association of Neighbourhood Houses of Greater Vancouver Vancouver, B.C.
Canadian-African Newcomer Aid Centre of Toronto (C.A.N.A.C.T.) Toronto, Ontario
Association for New Canadians St. John's Newfoundland
British Columbia. Association of Society Calgary, Alberta
Calgary Catholic Immigration Society Calgary, Alberta
Calgary Immigrant Aid Society Calgary, Alberta
Capital Mental Health Association Victoria, B.C.
Catholic Immigration Bureau, Archdiocese of Toronto Toronto, Ontario
Catholic Immigration Centre Ottawa, Ontario
Catholic Social Services
Immigration and Settlement Service
Edmonton, Alberta
Centre for Research and Education in Human Services and Kitchener-Waterloo Refugee
Coordinating Committee Kitchener, Ontario
Centre Maghrebin de Recherche et d'Information (CMRI) Montreal, Quebec
Centre Portugais de Reference et Promotion Sociale Montreal, Quebec
Changing Together - A Centre for Immigrant Women Edmonton, Alberta
Clarke Institute of Psychiatry, Social And Community Psychiatry Toronto, Ontario
CLSC Cote-des-Neiges, Montreal, Quebec
Coalition for Immigrant Women in Nova Scotia (CIWINS) Halifax, Nova Scotia
Community Resources Consultants of Toronto Toronto, Ontario
COSTI-IIAS Immigrant Services, Family Counselling Centre Toronto, Ontario
Department of Counselling Psychology University of British Columbia Vancouver, B.C.
Edmonton Board of Health, Edmonton, Alberta
Edmonton Immigrant Services Association Edmonton, Alberta
Eritrean Community in Winnipeg, Inc. Winnipeg, Manitoba
ESL Reception and Assessment Centre Edmonton Public Schools Edmonton, Alberta
Family Service Association of Metropolitan Toronto Toronto, Ontario
Greater Vancouver Mental Health Service Society Vancouver, B.C
Guelph and District Multicultural Centre, Inc. Guelph, Ontario
Guzder, Jaswant, MontrÚal, QuÚbec
Hanifa, Subaida B. Waterloo, Ontario
Harambee Centres Canada, Toronto Chapter Toronto, Ontario
Herberg, Dorothy C. and Edward N. Herberg; Toronto, Ontario
Hispanic Council of Metropolitan Toronto Toronto, Ontario
Hong Fook Mental Health Association Toronto, Ontario
Hrycak, Nina, Calgary, Alberta
Immigrant Women's Association of Manitoba, Inc. Winnipeg, Manitoba
Immigrant Women's Group of P.E.I. Charlottetown, P.E.I.
Inland Refugee Society of British Columbia Vancouver, B.C.
Inter-Church Committee for Refugees/ Comite Inter-Eglises pour les Refugees Toronto,
Ontario
Inter-Cultural Association of Greater Victoria Victoria, B.C.
Intercultural Task Force Halifax, Nova Scotia
Jamaican-Canadian Association Toronto, Ontario
Japanese Community Volunteers' Association Vancouver, B.C.
Kingston and District Immigrant Services Kingston, Ontario
Kristl, Jiri Port Coquitlam, B.C.
Kurol, Vilma Saint John, N.B.
Legal Assistance of Windsor Windsor, Ontario
Lo, Hung-Tat, Toronto, Ontario
London Cross Cultural Learner Centre Immigrant Seniors Project London, Ontario
Medicine Hat Society for Immigrant Settlement Medicine Hat, Alberta
Mensah, Lynette, Halifax, Nova Scotia
Metro Toronto Multicultural Mental Health Group, Toronto Department of Public Health
Northern Health Area Toronto, Ontario
Metropolitan Immigrant Settlement Association Halifax, Nova Scotia
Montgomery, Randal Vancouver, B.C.
M.O.S.A.I.C. Vancouver, B.C.
Multicultural Health Coalition Downsview, Ontario
National Association of Canadians of Origins in India (NACOI), Montreal Chapter
Montreal, Quebec
New Brunswick Multicultural Council Fredericton, New Brunswick
Newfoundland and Labrador Department of Social Services St. John's, Newfoundland
Nova Scotia Hospital, Dartmouth, Nova Scotia
O.A.S.I.S. (Orientation Adjustment Services for Immigrants Society) Vancouver, B.C.
Ontario Welcome House, Toronto, Ontario
Pacific Immigrant Resources Society, Preschool Multicultural Services and Vancouver
Health Department Vancouver, B.C.
Parkdale Community Legal Services Inc. Toronto, Ontario
Portuguese Interagency Network (P.I.N.) Toronto, Ontario
Preschool Multicultural Services, Vancouver Health Department and Pacific Immigrant
Resources Society Vancouver, B.C.
S.E.A.R.C.O.M. (South East Asian Refugee Community Organization of Manitoba, Inc.)
Winnipeg, Manitoba
S.U.C.C.E.S.S. (The United Chinese Community Enrichment Services Society) Vancouver,
B.C.
Saskatchewan Health Mental Health Services Branch Regina, Saskatchewan
Saskatoon Open Door Society Saskatoon, Saskatchewan
Sauve, Virginia, Edmonton, Alberta
South East Asian Service (S.E.A.S.) Centre Toronto, Ontario
St. Barnabas Refugee Society Edmonton, Alberta
Student Services and Counselling Mount Saint Vincent University Halifax, Nova Scotia
Surrey Delta Immigrant Services Society Surrey, B.C.
Surrey School District 36 Surrey, B.C.
Sztopa, Emil Vancouver, B.C.
Table de Concertation des Organismes de MontrÚal au Service des Refugies Montreal,
Quebec
Teehan M.D. Halifax, Nova Scoria
Thompson, Pamela R, Ottawa, Ontario
Toronto Board of Education Toronto, Ontario
Toronto Department of Public Health Toronto, Ontario
Ujimoto, K. Victor, Guelph, Ontario
United Church of Canada, British Columbia Conference, Division of Global Concerns
Vancouver, B.C.
United Nations High Commissioner for Refugees Ottawa, Ontario
University of Toronto, Department of Psychiatry Division of Child and Adolescent
Psychiatry Toronto, Ontario
Vancouver Health Department, East Office Vancouver, B.C.
Vancouver Health Department Pacific Immigrant Resources Society and Preschool
Multicultural Services Vancouver, B.C.
Vancouver Health Department, South Office Vancouver, B.C.
Woodgreen Red Door Family Shelter, Refugee Referral Office and Refugee Housing Unit
Toronto, Ontario
Working Women Community Centre Toronto, Ontario
Appendix three
Oral Presentations
Vancouver Public Hearing April 10-11, 1987
Alberta Association of Immigrant Serving Agencies (A.A.I.S.A.) Edmonton, Alberta
Association of Neighbourhood Houses of Greater Vancouver Vancouver, B.C.
Calgary Catholic Immigration Society Calgary, Alberta
Department of Counselling Psychology University of British Columbia Vancouver, B.C.
E.S.L. Reception and Assessment Centre Edmonton Public Schools Edmonton, Alberta
Edmonton Board of Health Edmonton, Alberta
Eritrean Community in Winnipeg, Inc. Winnipeg, Manitoba
Intercultural Association of Greater Victoria Victoria, B.C.
Japanese Community Volunteers Association (Tonari Gumi) Vancouver, B.C.
M.O.S.A.I.C. (Multilingual Orientation Service Association for Immigrant Communities)
Vancouver, B.C.
O.A.S.I.S. (Orientation Adjustment Services for Immigrants Society) Vancouver, B.C.
Pacific Immigrant Resources Society (P.I.R.S.) Vancouver Health Department South Office
and Preschool Multicultural Services Vancouver, B.C.
Preschool Multicultural Services Pacific Immigrant Resources Society (P.I.R.S.) and
Vancouver Health Department, South Office Vancouver, B.C.
S.E.A.R.C.O.M. (Southeast Asian Refugee Community Organization of Manitoba, Inc.)
Winnipeg, Manitoba
S.U.C.C.E.S.S. (United Chinese Community Enrichment Services Society) Vancouver, B.C.
St. Barnabas Refugee Society Edmonton, Alberta
Salvadorean Canadian Cultural Centre Winnipeg, Manitoba
Sauve Virginia, Edmonton, Alberta
Vancouver Health Department, South Office Preschool Multicultural Services and Pacific
Immigrant Resources Society (P.I.R.S.) Vancouver, B.C.
Vancouver Society on Immigrant Women Vancouver, B.C.
Toronto Public Hearing
May 6-7,1987
COSTI - HAS Immigrant Services, Family Counselling Centre Toronto, Ontario
Canadian-African Newcomer Aid Centre of Toronto (C.A.N.A.C.T.) Toronto, Ontario
Catholic Immigration Bureau Toronto, Ontario
Centre for Research and Education in Human Services; and Kitchener-Waterloo Refugee
Coordinating Committee Kitchener, Ontario
Herberg, Dorothy; and Edward Herberg Mississauga, Ontario
Hispanic Social Development Council of Metropolitan Toronto Toronto, Ontario
Hong Fook Mental Health Association Toronto, Ontario
Intercede, Toronto, Ontario
Interchurch Committee for Refugees Toronto, Ontario
London Cross Cultural Learner Centre Immigrant Senior Project London, Ontario
Metro Toronto Multicultural Mental Health Group, Toronto Department of Public Health
Northern Health Area Toronto, Ontario
Multicultural Health Coalition Downsview, Ontario
New Experiences for Refugee Women Toronto, Ontario
Ontario Welcome House, Toronto, Ontario
Parkdale Community Legal Services Inc. Toronto, Ontario
Portuguese Interagency Network Toronto, Ontario
Social Planning Council of Metro Toronto Toronto, Ontario
Ujimoto, K Victor, Guelph, Ontario
Working Women Community Centre Toronto, Ontario
Woodgreen Red Door Family Shelter, Refugee Referral Office and Refugee Housing Unit
Toronto, Ontario
Montreal Public Hearings
May 8-9,1987
Association for New Canadians St. John's Newfoundland
Association medicale pour l'Amerique Latine et les Caraibes (AMALC) Verdun, Quebec
CLSC Cote-des-Neiges, Montreal, Quebec
Catholic Immigration Centre/ Centre Catholique pour Immigrants Ottawa, Ontario
Centre Maghrebin de Recherche et d'Information (CMRI) Montreal, Quebec
Centre portugais de reference et promotion sociale Montreal, Quebec
Guzder, Jaswant, Montreal, Quebec
Immigrant Women's Group of P.E.I. Charlottetown, P.E.I.
Intercultural Task Force, Halifax, Nova Scotia
Mensah, Lynette, Halifax, Nova Scotia
Metropolitan Immigrant Settlement Association* Halifax, Nova Scotia
National Association of Canadians of Origins in India/ Association nationale des
canadiens/nes d'origine indienne, Montreal Chapter Montreal, Quebec
New Brunswick Multicultural Council/Conseil multiculturcl du Nouveau-Brunswick
Fredericton, New Brunswick
Services des interpretes aupres des refugies indochinois (SIARI); and Table de
concertation des organismes de Montreal au service des refugies/ees Montreal, Quebec
Table de concertation des organismes de Montreal au service des refugies; and Services
des interprÞtes auprÞs des refugies indochinois (SIARI) Montreal, Quebec
United Nations High Commissioner for Refugees (UNCHR) , Branch Office in Canada Ottawa,
Ontario
Appendix four
Additional
Consultations
Adelman, Professor Howard
Toronto, Ontario
Alberta Department of Career Development and Employment
Alberta Department of Hospitals and Medical Care
Alberta Department of Community and Occupational Health
Allodi, Dr. Federico A.
Toronto, Ontario
AMSSA (Affiliation of Multicultural Societies & Service Agencies of B.C.)
Vancouver, B.C.
Association Multi-Ethnique pour integration des
Personnes Handicapees du Quebec Montreal, Quebec
Atket, Mr. Ronald G., P.C., Q.C. Totonto, Ontario
British Columbia Forensic Psychiatric Services Ministry of Health Burnaby, B.C.
CLSC Cote-des-Neiges
Montreal, Quebec
Canadian Centre for the Rehabilitation of Victims of Torture Toronto, Ontario
Canadian Mental Health Association, B.C. Division Vancouver, B.C.
Children's Aid Society of Metro Toronto,
Toronto, Ontario
Dartmouth Immigrant Orientation Association Dartmouth, Nova Scotia
Disman, Dr. Milada
Toronto, Ontario
Immigrant Access Services
Winnipeg, Manitoba
Kumar-Misir, Dr. Victor
Scarborough, Ontario
Lomas, Mr. Peter
Vancouver, B.C.
Lovink, Mr. Tony
Ottawa, Ontario
Malarek, Mr. Victor
Toronto, Ontario
Mangalam, Professor J.J. Halifax, Nova Scotia
Manitoba Department of Community Services
Manitoba Department of Employment Services and Economic Security
Manitoba Department of Health
New Brunswick Department of Health and Community Services
New Brunswick Department of Income Assistance
Ontario Ministry of Health
Ontario Ministry of Citizenship and Culture
Ontario Ministry of Community and Social Services
Ontario Ministry of the Attorney General
P.E.I. Multicultural Council Charlottetown, P.E.I.
Psychologists Association of Alberta
Edmonton, Alberta
Quebec. Direction des Communautes Culturelles
et de l'Immigration
Quebec. Ministere de la Sante
et des Services Sociaux
S.I.A.R-I. (Services des InterprÞtes AuprÞs des Refugees Indochinois) Montreal,
Quebec
Saskatchewan Department of Health
Social and Educational Studies Faculty of Education University of British Columbia
Vancouver, B.C.
Standing Conference of Canadian Organizations Concerned for Refugees
Survivors International Canada, Toronto, Ontario
Toronto Office Skills Training Project
Toronto, Ontario
Tuzi, Ms. Marisa Vancouver, B.C.
Vancouver Association for the Survivors of Torture Vancouver, B.C.
Vancouver Refugee Council Vancouver, B.C.
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Background - Executive Summary - Chapter 1 - Chapter 2-6 - Chapter 7-9 - Chapter 10-11 - Chapter 12 Conclusion
& Appendices
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